Frequently Asked Questions
Everything you need to know about bringing Cardology into your home.
What is the typical shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-10 business days. Large furniture items may require additional time for white-glove delivery.
Do you offer a warranty on your home products?
Yes, all Cardology home products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.
Are the materials used in your products sustainable?
At Cardology, we prioritize sustainability. We source FSC-certified wood, recycled textiles, and eco-friendly dyes whenever possible to ensure our products are as kind to the planet as they are to your home.
Do you provide assembly services for larger furniture items?
Yes, we offer an optional 'Pro-Assembly' service at checkout for a flat fee. Our professional technicians will deliver, assemble, and place the furniture in your room of choice.